Thank you for your purchase of Cougar Motor products. We are proud to design, engineer, and produce the highest quality lighting products for your use. While we utilize the best manufacturing practices, there are occasional cases of product failure, and this warranty covers these instances.
Cougar Motor is not liable for any charges incurred by the Customer relating to installation, repair or removal of RIGID product offerings.
To Begin Your Warranty Claim:
Contact us online or send Email to: firstname.lastname@example.org with a full description, your order ID and your vehicle model and year. A Cougar Motor representative may ask further questions, request photographs, or perform light troubleshooting tasks to verify which component(s) have failed.
Cougar Motor Limited Warranty Policy:
If Cougar Motor determines, in its sole discretion, that your product is defective in material or workmanship, Cougar Motor will honor your warranty claim. In some cases, the product will be replaced, depending on the specific timeframe of the purchase. If the product is repaired, all parts, labor, and return shipping may be covered by Cougar Motor.
Warranty Products And Their Warranty Period
3-year limited warranty – All V16 Series LED Lights
2-year limited warranty – All S1 Plus LED Lights & HID Lights
1-year limited warranty – All Fog Lights
Cougar Motor, at its sole discretion, will determine the proper handling of all warranty claims. All warranties, expressed or implied, are void if our warranty claim department determines that there is sufficient evidence of one or more of the following:
1 Negligence: Improper installation, improper use, etc.
2 Abuse: Road hazards, Damage beyond the limits of “normal wear and tear.”
3 Unauthorized Repair: Repair service performed by an unauthorized service center.
4 Seal Tampering: Removal of bezel or bezel screws will compromise the integrity of the water-tight seal.
All warranties are non-transferable. Warranty terms and policies are subject to change without notice. If you have any questions regarding Cougar Motor Limited Warranty Policy, please contact:
Mon-Fri 9:00AM to 5:30PM